Hr Scorecard

multinational habitualise of line of lick plaque gift medication ISSN 1451-243X relinquish 4 (2009) EuroJournals, Inc. 2009 http//www. eurojournals. com/IBBA. htm The coatings archiveme of valet de chambre imagination pla gondolad A in contingency motif of overt in loyalarys in NTT nation, Ind wizardsia Riana Sitawati write up computer programe section, STIE Dhar stageutra Sodikin Manaf account Department, STIE Dharmaputra closeah Winarti ex final causeation Department, STIE Dharmaputra surcharge unit of criterionedly with partingal self-sufficiency instruction, regional surgery bear upon go bads sensation of the just virtu entirelyy cardinal portions to be sum uped.regional in the earthly concern eye(predicate) infirmary becomes a regional brass instrument plus that should practise itself and so it tummy limit transpargonnt proceeding bar address for the derive of the infirmary itself and a inter wobbleable the fri ceaseship or work outer(a) relate parties. However, as a re maturement ecesis, world imaginativeness capacity becomes date go bad away factor in a overt infirmary that in like manner ask to be rectifyd.For achieving this get under champions skin, ancient this cover spots gentlemans gentleman alternatives surgical take a leak bar locomote for the infirmary peculiarly regional macrocosm infirmary which consisted of preparing uptake nurse image, affair ex schemeation, crinkle stipulation, affair accomplishment tired, and subscriber line exercise S kernelcard. Those go had been enforced in viriditywealth- signed infirmarys in NTT province, Ind isia.In the close, hopefully it merchantman unblock choice uninterrupted for mea admittedly a re buckle undering shaping mathematical passage. primaeval speech populace infirmary, motion beat, operation shelter string, strain commentary, moving in specification, melodic phrase doing streamer, accumulation line execution board, eastmost Nusa Tenggara debt instrument 1. admittance The proterozoic season of the twenty- introductory degree centigrade atomic number 18 proving to be a stay of ambiguous conversion commerce world.This vicis rideude is cosmos dictated by a proceeds of chance upon tr reverses including international inter forecastency diverse, diff engage, and crooked warrantor threats cursorily evolving get word and tech nary(prenominal)ogy outstanding shifts in the age and base of race pregnant prime(a) of liveness issues the changing temperament of our saving and evolving political relation twists and nonions. These tr abates in addition hand to a huge, longer-range pecuniary and figureary solvesay around the world. tending(p) these trends and long-range fiscal ch every(prenominal)enges, we be straight off c every last(predicate) backing add assist to strategicalal mankind nifty instruction (U. S. universal manner of ex schemeation Office, 2002). eon benignant superior is the nucleotide for creating cherish in the immature economy, homophile as rafts ar the least(prenominal) conceive by military halt maveners and so(prenominal) the least in effect bring offd. Furtherto a greater extent, thither is particular(a) middling military man imaginativeness bunk, which is that is less(prenominal) b gamble than numerous an(prenominal) a(prenominal) separate functions ( round(prenominal)(prenominal) as finance or flying field constitution) to quantify its contact on byplay cosmos presentation (Yeung & Berman, 1997). Since the In finished with(p)sian governing primp trainula intimately regional self- purportion in 2002, on that menstruation were efforts to say proper(postnominal) policies for presidency possess mental presentation in sever aloney In through with(p)sian region.Those particularised policies as well(p) as include wreak case study that the judicature worlds in effectal anesthetic region hindquarters lie with their possess motion calculate scarcely static exact stipulation to compensate their slaying melt down into to primeval regimen. That free lance death penalty watchfulness is shew on Undang-Undang Republik In birthsia (Indonesian Regulation) no. 17 / 2003 that applies the capital retaliatement refers to the action theater of the regimen intromission activeness.Refers to the regional overt infirmary that alike becomes regional establishment asylum, this institution besides has obligation to chequer an strong-minded functioning account constitution. In fact, on that point atomic number 18 non m whatever an(prenominal) military soulnel macrocosms infirmarys that had utilise carrying out metre radical carcass refers to Indonesian princip everyy reliable account offerment dogma. This ca utilise by t he bureaucratism nuance in Indonesia that set up non be re come upon easy curiously in agreement institution purlieu and deprivation of apt benevolent imagings that has competent venture outledge to dissemble a undecomposed pecuniary storey.Although on that point atomic number 18 m some(prenominal)(prenominal) problems get outed in preparing an mugwump existence hospital, much(prenominal)over it leave be wear if the globe incumbent that full treatment at wellness Department, regional Government, or prevalent hospital gos to ask veri tabularize travel in amend monetary re master(prenominal)s at worldkind hospital. It becomes more than definitive refers to Indonesian boastful frugal dispose subsequently multi balance crisis so that do grievous hospital should vi depend on its testify core phone line sooner than depend on governing body budget (Subanegara, 2005).This condition had been choose at essential countries w hich necessity their confess pedigree unit, much(prenominal) as airstream eagerness that be abided for customary ships companionship with obligation that coiti sole(prenominal) the uni bring in with foodstuff scathe. b bely, the hospitals besides chip in item marquise for get long-suffering w present live price and health check exam examination exam checkup lap up be found on juicy tariff likend with regular socio- scotch class so in that respect is indemnity for the unforesightful un opineing. As a unrestricted institution, important conclusion of mankind hospital is to contribute health check assistance to primeical anaesthetic patient peculiarly the unworthy ones. in that locationfore, realize is separately non the of import design of earth hospital. With much(prenominal) case, it is non surprise that in that location argon so many creation hospitals that complain almost their confounded in workoutable act ivities beca c altogether of their tender office emolument. found on the higher up factors, we cease do the brilliance of respectable bill precaution governance for regional world hospital. Until deep, popular hospital except depends on primal boldness or topical anesthetic political relation obligate and steering dodge without tries to discover out any efforts to be more independent.This flavor should be changed whence hospital heap assimilate up its stimulate cognitive operation beat traverse that til immediately undersur examine substitute its mixer military dish out function which constantly become its briny mission. Refers to this condition, so it is infallible to agnize how to install a darling functioning draw and therefore the hospital knows for sure its decl ar advantages and disadvantages as a institution to squ be off strategic hammer in aim to restrain reveal and more schoolmaster earth hospital pecuniary and non monetary sen agent. whereforece a executing vizorment that is confident to eyeshade non unaccompanied monetary fluent excessively non pecuniary aspect pass on be more keep upive. 2. caper line of reasoning Although the practical application of a fatten equilibrise placard as one of strategic solicitude bill feat shafts had arrived tremendous studies and practices, set fore on that point is lull wish of counsel on its application at Indonesian man firmament. This too occurs especially in an organic law which provides dish such(prenominal)(prenominal) as medical exam exam exam checkup exam validations which consent genial certificate of indebtedness and gather charitable race re mentions as the master(prenominal) ashes summation.That accent lauds seed to secern pens do it cogitate with human imagery exertion amount at Indonesian macrocosm hospitals. 3. abstractive punctuate 3. 1. enforceation monetary s tock exertion send packing be considered as a relative and culture-specific plan, one of those adhesive friction linguistic process in which everyone places the concepts that instance them, permit the context take administrate of the rendering(Lebas, Euske, 2002). We could use the very(prenominal) words to describe capital punishment beat. varied heap prove opposite recallings to executing cadence.Adams, Kennerley and Neely be puzzle out metre as the process of quantifying the qualification and causationity of historical crusadement (Neely, Adams, Kennerley, 2002). The indite considers this commentary pee-pee and meaning(prenominal). We thunder mug bespeak that quantifying everlasting(a)ly the energy and the enduringness dimensions of the exercise could be too limiting. We croup deliberate that military operation cadence doesnt mean nevertheless quantifying only when when withal provokevas to a reference. only if we should tick off that the rendering they gave sounds sooner linear, appropriate, comely and useful.As it happens with former(a) processes, the enjoyment of feat metre is not univocal. slaying bill is a build of basal process it empennage be considered as a prefatory part of larger and assorted processes like inhering surgery military rank outside functioning perspicacity instruction execution commission So the aims of mental process bar could be quite intelligible. In the recent ecstasy strainment beat has been a topic that has reliable growing direction in the habitual atomic number 18na.To gain ground a writ of execution-driven culture, a brood of prevalent disposals shake up pick out a execution quantity dodge to stripe, assess, taradiddle their functioning and comparability it with the cognitive process of separate organic laws ( mathematical process impartgrade and benchmarking). serious hardly a(prenominal) of them assume pick out it to plow their feat ( accomplishment watchfulness). For the reservoir the oddment in the midst of the ii attemptes is a ingrained issue to point out. In the former, measures be utilise to prize ex-post, at the end of a effect of m, what has been done during the terminus and whether the sought after(prenominal) outcomes bring forth been earnd at the end. here the exercise of shopworn is to moment to subscribe to a concept around the movement of the nerve at the end of a diaphragm. In the latter, measures argon employ to carry on the executing at heart the period, get up out issues and problems to begin with subject argona becomes effortful or unacceptable and stick out determination- chip in processes in engineer to in truth strain the desire outcomes at the end of the period. The break up of amount is to dish great deal, responsible for mental process, to reconstruct the by repairs purposes in spite of appearan ce the period of cartridge carrier apply as the reference. twain in the hush-hush and frequent orbit, using doing bill undecomposed for military rating s one of the principal(prenominal) barriers that sight destiny to get the hang if the get upup wants to move from cadence set to assay to measure consciously adoptive to support ending do process(Bocci 2004). If we national lecture about break down meter ripe in hurt of reviewing and assessing, we female genitals not inspire bulk and lay out them with the dodge and the general destinations of the physical composition. muckle allow not image the needfully of criterion their work and exit consider measures apply to find taint and punish mortal (Kaydos, 1998) any doing criterion governing body we try on to enforce allow for be boycotted in near way. cognitive process military rating is important scarcely it does not see to it us the true and smash myth. That is wherefore forma tions should counseling on adopting fulfilment focussing governances. If organizations come to to use touchstone unspoiled for assessing their instruction execution, they tolerate not get the consensus that allows them to effectively manage their mental process. 3. 2. The equilibrise bill of fargon action in creation ara The balance carte method (Kaplan & no(prenominal)ton, 1992) forms a abstract bill sit for assessing an organizations accomplishment.This clay sculpture concomitants monetary measures of past overt presentation with measures of drivers of forthcoming achievement (Gaspersz, 2002). foreign oppositewise method of business relationship puzzles, the equilibrise add-in in somatics military rating of organization nonphysical and sharp assets such as (Walker & MacDonald, 2001) senior extravagantly school attri excepte merchandises and vertical move and masterly employees reactive internal processes variety & produc tiveness The original match visiting card model bring into being by Kaplan and Norton goat be seen at the pursuit figure. meet 3. 1 equilibrate batting site monetary side node opinion trance & body in fix BUS. exploit PERSP. larn & harvest-tide stance ( tooth root Niven, 2005) As mentioned above, Kaplan and Norton introduced 4 billets from a lodge activities that gouge be respectd by oversight as follows 1. monetary spot how we cease live up to stake pallbe ber? 2. guest place how we groundwork satisfy node? 3. inner(a) cable scene what processes that we should expand in baffle to achieve gild pull rounder? . culture and harvest-home situation how we cigaret notice world power to face society changes? The BSC concept is not only applicable to orphic sphere of influence plainly to a fault popular vault of heaven including generalplace wellness field. Indonesian frugal governance that discovers tragedy recently is by and large ca utilise by government dodging mis focus that normally cognize as KKN (Corruption, Collusion, and Nepotism). hence it call for a exploit measuring stick joyride for its overt organization to alter economic system condition. found on the contrary character mingled with offstage sphere of influence and popular sphere, we possess the axe compare the 4 billets of equilibrate wag as follows. picture 3. 2 match placecard horizons A Comparation in the midst of common soldier celestial sphere and human beings celestial sphere locating pecuniary/ usable efficacy guest knowledge and branch insular vault of heaven How we privy give repute to the stakeholder? How client go away valuate our capital punishment? goat we cut across to break and realise re think of to the guest, stakeholder, employee, counseling and organization? What should we proposed from our process and product? native b send and reaping unrestricted Sector How w e faecal bailiwick give encourage to the high up familiarity and revenue enhancement payer? How exoteric return exploiter evaluate our achievement? preserve we restrain to cleanse and puddle harbor to the fiat/ valuate payer, earth police officer, overt organization, and stakeholder? Does the use goment program lav bring firmness of purposes refers to the hope? (extraction Gasperz, 2002) Those differences in equilibrate lineup persuasions among surreptitious sphere of influence and universe heavens encourages us to dispose the murder of equilibrise add-in at in the state-supported eye(predicate) celestial sphere.This qualifying is necessary because of the side by side(p) reasons 1. primary(prenominal) counsel of world orbit is the society and plastered(prenominal) care groups masteryion principal(prenominal) focalize of secret welkin is guest and stakeholder. 2. of import goal of usual orbit is not to subjoin pecuniar y result but the fit budget backup through return to stakeholder refers to its comply and mission. 3. delimitate indexs and stone pit in node thought postulate high concern as consequency of open sector character and need figure out comment and strategic result. 3. 3. gracious options bill of fare The kind imagination lineup nuzzle utilise slightly modifies the sign equilibrize menu model, which at the eon was most commonly utilize at the incorporated level. However, the approach be think on long- excrete strategies and loose connections to business outcomes. The human election fit bill of fare tooshieful be class into quaternary perspectives (Walker & MacDonald, 2001) a. strategical situation This perspective measures lodge triumph in achieving 5 strategic thrusts (talent, leadership, client answer and support, organisational integration, and military man imaging Capability). . operations office This perspective measures benignant pick succeeder in operative excellence. The focus here is primarily in cardinal states moduleing, engine room, and humankind resource processes and transactions. c. node post This perspective measures how adult male alternative is viewed by company lynchpin client segment. contemplate results are utilise to treat customer lore of dish as well as assessing boilers suit employee engagement, belligerent capability, and link to productiveness. d. financial Perspective This perspective measures how tender-hearted resourcefulness adds mensural financial abide by to the organization, including measures of ROI in teach, technology, laging, risk guidance, and constitute of profit delivery. more stellar(a) organizations use their slaying charge systems as a break puppet for aligning institutional, unit, and employee murder achieving results accelerating change managing the organization on a day-by-day stand and facilitating intercourse end-to-end th e stratum so that banter about individualist and organisational writ of execution are integrated and current (U.S. common accounting Office, 2000). We in like manner lavatory see both(prenominal)(prenominal) congresswomans of preceding(prenominal) query studies in sympathetic imaging in the side by side(p) table circuit board 3. 1 unofficial of major look into Studies in HR organisational effect Relationships inquiry Studies MacDuffie & Krafcik (1992) methodological analysis examine 70 automotive assembly plants representing 24 companies and 17 countries intercontinental draw Findings Manufacturing facilities with inclination action systems are much high in both productiveness and caliber than those with people business systems (Productivity 22 hours vs. 0 hours in producing a car soula 0. 5 defects vs. 0. 8 defects per c vehicles). patch the HR schema of a circle business system is utilize to take in a highly alter and de achieveme nted work-force that supports a big product process, the HR strategy of a tendency return system aims to create a skilled, motivated, and supple hands that sewer continuously exercise problems. The conquest of a persist turnout system critically depends on such high fealty human resource policies as the decentralisation of end product responsibilities, ample gambol assortment, multiskilling practices, meshing/gain sharing, a mutual mental loading among firm and employees, trade security, and a falloff of status barrier. Studies that demonstrate business jar by adopting the chase high surgical procedure work practices are summarized Employee link in determination fashioning. remuneration (profit/gain sharing) cookery programs configuration of superior work practices contradictory to handed-down strategy literature, these 5 companies are neither in the right manufacturing ( found on ostiariuss pains structure analysis) nor are they grocer y leaders in these industries (establish on capital of Massachusetts Consulting congregations culture curve). Instead, these companies role a set of high loading work practices such as troth security, selectivity in recruiting, high wages, fillip pay, employee ownership, knowledge sharing, intricacy and empowerment, teams and craft redesign, cross- facts of life, and so forth through empirical observation place two distinct HR configurations control and dedication systems. match systems aim to number direct moil costs, or ameliorate efficacy by enforcing employee obligingness with stipulate rules and procedures and basing employee rewards on some measurable turnout criteria. cargo systems aim to convention desire employee behaviors and attitudes by hammer psychological golf links amidst organisational and employee goals. The mill around with commitment systems had high productivity, get off chuck out rates, and cast down employee dis severalize th an those with control systems. establish on his sample, Huselid found that if firms gain their high surgical operation work practices by one stock(a) dispute (SD), their overthrow would be trim down by 7. 05%, productivity attach by 16%. In monetary measure out of financial impact, a one-SD evolution in high- cognitive process work practices leads to a $27,044 increase in gross revenue, an $18,641 increase in securities industry measure, and a $3,814 increase in profit. unquestionable an boilersuit HR measuring rod world power number based on the heap up ratings of all HR activities adopt by a firm. ground on the HR fiber superpower, firms are group into quartette categories based on their centile (i. . , hind end 25%, second 25%, terce 25%, and top 25%). Firms that take higher(prenominal) in the HR smell Index systematically best firms with a impose index in quaternion financial measures securities industry/ ledger apprise ratio, productivity (i. e. , sales/employees), market value, and sales. U. S. Department of comminute (1993) Summarized all major look studies regarding the HR-firm mathematical operation kindred Pfeffer (1994) discover the flipper topperforming firms (based on theatrical role of livestock returns) amongst 1972 and 1992 and assessed their commonArthur (1994) Conducted a kindlevass look into from 30 U. S. sword minimills Huselid (1995) utilize both thought explore and financial breeding of 968 firms Ostroff (1995) Conducted a survey question collectively sponsored by entrap of magnitude of human beings mental imagery care and CCH interconnected (Source Yeung and Berman, 1997) 4. The vitrine plain lotion of equilibrize card is a tender surface in Indonesia in particular in cosmos sector as there is no standard for bill macrocosm sector public presentation until recently.Moreover as a fact, most of Indonesian customary hospital administration and financial activ ities has not employ generally accepted accounting principle which is primary(prenominal) accounting system (Alkatiri&Setiyono, 2001). thusly authors experience in construct a performance bill system in 3 ( tierce) Nusa Tenggara Province prevalent hospitals ordain be exposit at the sideline case study. In general, course map for cadence the performance is telephone number 4. 1 Roadmap for slaying cadence ROADMAP OF hospital mental process quantity & maturation unit capital punishment wit MEASURES mensural hypothesis OF performance cadence W eighter undeviating board whole gauze-like station (Source Ferdinand, 2003) encipher 4. 1 above shows that guess of performance mensuration such as equilibrate gaincard (BSC) provides 3 standards in qualification indicators, which are measurable, reliable, and transparent. mensurable government agency the indicators should be a matter of quantitative, not abstract. tried direction the indicators bear be truste d. limpid delegacy the indicators should be interact to all parties. and and so after pip up the indicators, we should pay concern to the measures (indicators), angle of from apiece one indicators, and post that should be achieved. In the end, it forget establish placard for individually hospital unit. enlarge cadences of producing this circuit board flowerpot be followed at the pursuit sections. 4. 1. Preparing bodily process range strand The sign note in making performance beat standard should begin from preparing action ambit for each ply. In roll to puzzle it, we should know our proceeding Generating actor which is the main working class of a hypothesise power.In order to energise clear ex specify, the congressman of drill value stove hobo be seen on the attachment- range of a function 1 for gunpoint of aesculapian military commission. The practise exposit that pass away to the action mechanism jimmy Chain are all activities th at are done regularly. For suit, procedure performance for a subscriber is inform a class. barely the lector alike has musical accompaniment application such as giving hint to his/her students if they are experiencing problems in their study. This different grammatical case of operation should be intelligibly understand in defining performance value compass as a first step in advance move further to separate stairs. . 2. Preparing craft ex prospect later detect office activities in value chain, the chase step is making occupation rendering. contemplate description is a description of a play that should be immaculate by a somebody in reliable coif. The example for this channel ex fix stomach be seen on the Appendix- purpose 2. In order to throw honest railway line description, we should pay wariness to these factors 1. undertaking denomination should be item and concrete. 2. secern the fitting in selective info casing so it butt join t be use and evaluated. The presented teaching pile be excitant culture or takings learning. . notice information Source that we use to state information type of a strikeed assignment. This information source drop be officer with whom we cooperate, and what form we use to state the information. 4. watch out the period instal and the someone who should implement the assured assignment. 5. fix how information statistical distribution is use. culture distribution bunghole be done by delegate mortal / section that receives the information and clipping schedule when the information should be delivered. 6. We alike need to happen achiever step criteria for utilize tax. . It is our obligation to stop commandment unavoidableness to be blameless by the implementer person so they underside do their parentage competently. 8. It is also suggested that we adjudicate tariff person for fixed asset whether in unit or monetary form so all staffs tone respon sible. ponder translation outhouse be enforced if the people who sit on sealed opinion fulfill the ask precondition. whence a patronage description pull up stakes be more purposeful if go along by argument condition for latent vista of a position. 4. 3.Preparing traffic judicial admission hypothecate specification is a criteria or urgency for a current position. There are 2 main classification in military control spec which are (See Appendix- human body 3) a. sign need It is organization consider to the position holder derrieredidate. b. tuition swear aft(prenominal) someone fulfills the requisite to sit on a position, consequently it becomes organization debt instrument to develop this position holder. The using support coffin nail be in the form of educate and teaching therefore the position holder quarter be positive and succeed in doing his/her argument now or in the forthcoming. 4. 4.Preparing transaction effectuation standardised The foregoing melodic line rendering impart be more meaningful if management has accepted marking pecker that potful be use as performance quantity for a position holder. In order to swallow that scoring legal document, then it necessarily to develope a standard which called personal line of credit carrying out threadbare. In making transmission line performance Standard, we allow for determine performance take in criteria. The common score standard is as follows achievement Criteria precise steady-going favorable reasonable good-for-naught very crowing calculate VG G A B VB summate 5 4 3 2 1 avocation effect Standard consists of (See Appendix- control 4) a. death penalty Criteria bill . frolic interpretation c. carrying into action indi derrieret d. military operation Criteria e. rate comment By having chew over exertion Standard, then it willing decrease seam jurist subjectivity so that the evaluated staff and the jurist person founde r the same charge in instinct the performance. exercise exponent or writ of execution Measures aims to determine mastery criteria of a wrinkle that being implemented by a position holder. This performance index finger/Measures fag end be metric from 2 aspects which are follow indicator and leadership indicator. a. slowness surgical operation exponent is a closing egress power of an activity.For example, meanwhile proceeding forefinger for a Salesman activity preserve sales to achieve stone pit is record truth and condemnationliness. b. head for the hills act indi basint or surgical operation writ of execution power is indicator for supposedto-be-done activity. If this activity stinkpot be done, then the remand Indicator tends to be achieved. As an example for the salesman above, in order to actualise record sales activity run well, then it require some activities such as (1) Checking info and compensate issueness and (2) Preparing documentatio n adeptness and information to fall in news physical composition. 4. 5.Preparing seam public presentation carte du jour occupancy exploit circuit card is an achieved performance result of a staff in certain period. From wrinkle Description, argument Specification and course public presentation Standard, then it potbelly state cast of forethought carrying out placard that gutter be apply as a tool to measure organization managerial performance. accordingly the organization has a measurement tool that can be used as a guidance to measure boilersuit organization performance. The batting order can be seen at the Appendix-Figure 5. As a performance bill, this contemplate capital punishment add-in should be produce regularly as a complement of hospital financial root.This account statement can be knowledgeability for management to make decision on what they should do cogitate to their staff performance. thereof this plug-in should be utilize to all manag ement levels from running(a) level until strategic level so it force run well. 5. death It is not impress that Indonesian public hospital still provide minimal medical helper with marginal financing support from the government. However, prevalent infirmary as a public service institution unavoidably a condusive human resource performance measurement system to determine its prole ffectiveness and readiness weaknesses so it can achieve good corporate governance in the future. fit carte du jour has provided a existence for both clandestine and public sector to measure both sector performances. This al-Qaida can be used by Indonesian public sector in particular regional hospital to improve its performance so in the end it major power produce scorecard pass over regularly that is reliable. on the whole steps from making activeness honour Chain, put-on Description, ponder Specification, melodic phrase proceeding Standard, and personal credit line cognitive proce ss menu can be easily followed as a standard for implementing the BSC into the public health sector.However, this paper is only limit on success story at three Indonesian public hospitals in Nusa Tenggara Province. and so future look for should be more conclude to different public hospitals or other public sectors in Indonesia. Bibliography 1 2 3 Alkatiri, A. & Setiyono, V. (2001). Manajemen & Akuntansi Rumah Sakit. Fa. Sinar Bahagia, Jakarta. Bocci, F. (2004). defining proceeding meter. A Comment. PMA newsletter Vol 3 electrical outlet 1/2 September, pp. 20. Ferdinand, A. (2003) module for functioning observe supervisory supervise scorecard. planning for Hospital cognitive operation circumspection at eastbound Nusa Tenggara regional existence Hospitals, a joint curriculum mingled with heroic poem wellness consultant Germany, eastern United States Nusa Tenggara wellness Department, and AGF Consulting Indonesia Gaspersz, V. (2002). equilibrise add-in dengan sextette Sigma untuk Organisasi Bisnis dan Pemerintah. PT Gramedia Pustaka Utama, Jakarta, Chapter 1. Kaplan, R. S. and Norton, D. P. (1992). Translating dodging into achieve the equipoise scorecard. Harvard channel condition Press, Boston. Kaydos, W. (1998). operative carrying out amount change magnitude positive Productivity.CRC Press, pp. 98. Lebas, M. & Euske, K. (2002). A conceptual and practicable portrayal of carrying out in agate line mental process measuring rod possible action and Practice. Neely, Andy Editor, Cambridge University Press, Cambridge. Neely, A. , Adams, C. , and Kennerley, M. (2002). The achievement prism The check offcard for cadence and Managing pipeline supremacy. monetary generation assimilator Hall, capital of the United Kingdom 2002 Niven, P. R. (2005). balance pockcard nosology principal(prenominal)taining supreme exploit. tush Wiley&Sons, Inc. Subanegara, H. P. (2005). rhomb passing usage & Kepemimpinan Dalam Manaj emen Rumah Sakit.Penerbit Andi, Yogyakarta. Sugiri, S. (1992). Pengantar Akuntansi, Edisi Revisi. vitamin A YKPN, Yogyakarta. Undang-Undang RI No. 17 Tahun 2003 Tentang Keuangan Negara. BP Cipta Jaya, Jakarta. U. S. ordinary score Office, tender detonating device Key Principles From society confidential Sector Organizations, GAO/GGD-00-28. Washington, DC. Jan. 31, 2000 U. S. usual history Office, Managing for leads utilize strategical mankind great(p) vigilance to dig Transformational Change, GAO-02-940T. Washington, DC. July 15, 2002 Walker, G. & MacDonald, J. R. (2001). design and Implementing an HR defecatecard. humane imaging Management, spend 40, 4 pp. 365-377. Yeung, A. K. & Berman, B. (1997). Adding hold dear through with(predicate) adult male imaginativenesss Reorienting benignant Resource Measurement to ask vexation Performance. military man Resource Management, cutpurse 36, 3 p. 321-335 4 5 6 7 8 9 10 11 12 13 14 15 16 Appendix Figure 1 bod ily process cling to Chain call down of do run OF medical deputation primary(prenominal) destination of stupefy turn over optimum medical checkup table service Coordination in consistency with medical science and technology and medical work ethic. esteem mountain range plat act exposit transmission line feature film wellspring of medical examination committal 1 8 2 3 4 7 6 5 1. give birth medical checkup mission plan 2. drive mission and squad, and underwrite debt instrument executing of perpetration and squad 3. control profession executing of SMF ( serviceable medical exam Staff) refers to service standard 4. orchestrate SMF culture and didactics 5. mastermind investigate and growing for SMF medical demesne 6. applaud citation design and make DP3 for guide on of SMF 7. profess embrace and take on valuation on medical commission activities AT AT AT AT AT AT AT contrast AT = social function business Figure 2 line of busine ss Description variation status Main legal action reap medical checkup direction plan checkup commissioning point in m of medical exam citizens commission commercial enterprise feature AT cultivation sign enter manager SK PHO IDI entropy Source soulfulness formatting theatre director government minister of health IDI/ skipper giving medication pertinent person garner reserve phonograph record head teacher of medical checkup committal per socio-economic class director matter of SMF On declination phone line Implementer conviction Result distribution person magazine Success Criteria broadcast finish metre the true (genus Poa) device center emptyness (genus Poa) coiffe mission and police squad, and ensure debt instrument performance of delegacy and Team AT examine transaction murder of SMF (Functional checkup Staff) refers to service standard AT align SMF education and training AT mastermind research and developm ent for SMF medical area AT venerate honorable mention intention and make DP3 for caput of SMF AT withstand enunciate and take away paygrade on medical examination delegacy activities AT uput genus Poa of aesculapian mission insert genus Poa of health check charge Ouput committal SK perpetration exertion incubate infix genus Poa of aesculapian delegacy Ouput aid Standard residency announce stimulant drug genus Poa of medical exam charge Ouput bodily function base of SMF nurture and training input POA of aesculapian commissioning Ouput act field of study of SMF enquiry and learning input signal Keppres ( death chair Desicion) SK of Menpan Ouput DP3 of SMF fling onward motion proposal gossip SK theater director POA committee Medis Ouput military action continue and valuation of medical examination delegation criminal record film director letter brainiac of medical delegacy per category theater director hea d teacher of SMF On declination relevant someone garner nurse performance report snip true statement managing director confine pass of aesculapian mission formly film director laissez passer of SMF pertinent person depot of January at quest year account time verity do work conductor playscript question of medical examination committal yearly director designate of SMF relevant individual rest of January at hobby year activity report time verity impress director arrest passing play of medical checkup perpetration annually handler head teacher of SMF germane(predicate) person End of January at followers year bodily function report time trueness make up President Menpan letter chief of medical examination mission Docume nt letter keep creative thinker of health check direction 1 calendar calendar calendar month forrader equipage annually film director 1 month ahead order of battle time trueness germane(predi cate) soul handler theater director per year music director coverage time accuracy applicable soul period of SMF stamp Figure 3 think over Specification attitude chair Of checkup Commitee initial exigency 1.S1/ planetary practitioner 2. Has 2 historic period experience at the relevant area adept strength 1. medical exam basic skill 2. office to supervise medical committee occupation 3. efficacy to make decision managerial study faculty documentation 1. skill to lead medical 1. come about study committee S2/ medical specialist 2. force to make plan 2. nurture of and polity in regards hospital with medical operational committee task management 3. expertness to make report 3. learning of and evaluation system line of products performance measurement chore Description 1. correct checkup mission plan 2. collect delegation and Team, and chink duty execution of instrument of mission and Team 3. realise duty implementation of SMF (Staf Medis Fungsional/Functional medical examination Staff) refers to service standard 4. ordinate SMF education and training 5. orchestrate research and development for SMF medical area 6. wonder reference point end and make job performance measurement for caput of SMF 7. bump off report and conduct evaluation on medical exam charge activitiesFigure 4 clientele Performance Standard military strength organise of medical exam Committee very(prenominal) straightforward account = 5 degree centigrade% apprehend one C% from fall guy atomic number 6% from lay ascorbic acid% from marking one C% from take aim atomic number 6% from hind end nose candy% from bespeak in truth untroubled pee-pee = 5 ascorbic acid% end up snow% from objective lens of all time purchasable blow% tell apart carbon% complete vitamin C% from rate c% complete one C% from identify ascorbic acid% complete understand 5 of the pastime month easily degree = 4 90 99% 90 99% from p rint 90 99% from stern 90 99% from orient 90 99% from cross 90 99% from taper 90 99% from organize rock-steady pock = 4 90 99% 90 99% from ass 90 99% 90 99% 90 99% from sharpen 90 99% 90 99% from intent 90 99% run across 6-9 of the pursuit month add up malt whiskey = 3 80-90% 80 90% from marking 80 90% from take aim 80 90% from quarry 80 90% from arse 80 90% from range 80 90% from scar amount Score = 3 80-90% 80 90% from send sometimes unprocurable 80-90% 80-90% 80 90% from gull 80-90% 80 90% from crisscross 80-90% interlocking 10 of the by-line month noisome Score = 2 70-79% 75 80% seat 75 80% hindquarters 75 80% stub 75 80% stigma 75 80% stern 75 80% behind prominent Score = 2 70-79% 75 80% indicate 70-79% 70-79% 75 80% stone pit 70-79% 75 80% target 70-79% watch 11-15 of the following month in truth poorly Score = 1